If you are weighing an IT services website builder against a DIY builder, this demo shows what a done-for-you site includes: Harborline IT in Baltimore, with its pages, request form and admin CRM ready to try.
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Baltimore · Annapolis · Columbia
IT that's fixed before you notice it broke
Harborline monitors, patches, and backs up the computers, servers, and Microsoft 365 accounts of 10- to 100-person offices, with a real help desk that picks up in under a minute. Law firms, clinics, nonprofits, and contractors trust us with their networks. This is a demo, not a real IT company.
All monitored client systems: operational · avg. help desk pickup 38 sec
Check everything your office does today.
Proactive, not reactive
Every managed device reports to our monitoring console. Failing drives, expiring certificates, and suspicious logins open a ticket automatically, and most get fixed remotely before anyone in your office sees an error.
Services
Phone, email, and chat support for every employee, 24/7.
EDR, email filtering, dark-web monitoring, and phishing tests.
Migrations, licensing cleanup, Teams, SharePoint, and Intune.
Immutable cloud backups with quarterly test restores.
Firewalls, switches, access points, and structured cabling.
Office moves, server replacements, and new-hire laptop rollouts.
Managed plans
| Included | Essentials | Pro | Secure |
|---|---|---|---|
| Price per device / month | $59 | $89 (from $74 at 50+) | $119 |
| Monitoring and patching | ✓ | ✓ | ✓ |
| Unlimited remote help desk | Business hours | 24/7 | 24/7 |
| On-site visits | $145 / hr | Included | Included |
| Cloud backup | Add-on | ✓ | ✓ |
| EDR + 24/7 security operations | — | EDR only | ✓ |
| Compliance reporting | — | — | HIPAA / CMMC |
Contract options
Break-fix means you call when something breaks and pay by the hour. A managed plan is a flat monthly fee that includes prevention. Pick your office size to compare a typical month.
Typical month at $165 / hr, plus downtime while you wait. Emergency calls have a 2-hour minimum.
Flat monthly, unlimited help desk, on-site visits, backups, and EDR.
Estimated staff hours per month saved by catching problems early.
Onboarding
Free on-site network and security assessment.
Every device, login, license, and vendor recorded.
MFA, EDR, and backups deployed in week two.
Help desk live for every employee by day 30.
“A ransomware email got clicked on a Friday. Harborline isolated the laptop in four minutes and restored it by Monday.”
— Managing partner, Towson law firm“They filled out our entire cyber-insurance questionnaire and our premium went down.”
— Practice manager, Columbia dental officeFAQ
Managed plans are 12 months with a 60-day out clause if we miss our response times.
Yes. Co-managed IT gives your in-house person our tools, monitoring, and backup.
Yes. Mac, Windows, iPhone, and Android devices are all managed through the same console.
Behind the website
This example comes with a working admin CRM demo. Send a test request, then open the admin to schedule the network assessment, mark it break-fix or managed, record device count, send the proposal, and invoice it. Test requests use made-up details and stay in this browser.
Book a free on-site assessment. You'll get a written report of risks and quick wins, whether or not you hire us.